Terms of service

Overview

Welcome to The Linie.

The terms “we”, “us” and “our” refer to The Linie, operated by Wan Chi Hung as a sole proprietorship (Einzelunternehmen).

The Linie operates this website and online store, including all related information, content, products, and services (the “Services”). The Services are provided using Shopify, which enables us to offer e-commerce functionality.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services.

By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

1. Access and account

By using the Services, you confirm that you are at least the age of majority in your place of residence.

To access certain features of the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activity under your account. You may not transfer or share your account with others.

2. Products

We make every effort to present our products as accurately as possible.

Please note that colours, textures, and appearance may vary depending on your screen, device, or display settings.

Many of our products are antique, vintage, or one-of-a-kind items. Signs of age, wear, patina, repair, or material irregularities may be present and are described in the product listings. Such characteristics do not constitute defects.

All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders

By placing an order, you make an offer to purchase. An order is only accepted once payment has been received and confirmed by us.

We reserve the right to refuse or cancel an order at our discretion, including in cases of suspected fraud or incorrect pricing. If an order is cancelled, we will notify you using the contact details provided.

Returns are handled strictly in accordance with our Return Policy.

4. Prices and billing

All prices shown are those applicable at the time of purchase. Prices do not include shipping costs, customs duties, or import taxes unless explicitly stated.

You agree to provide valid and up-to-date payment information and authorize us to charge the total amount due, including applicable shipping and taxes.

5. Shipping and delivery

Shipping terms, delivery times, and responsibilities are set out in our Shipping & Delivery page.

Estimated delivery times are not guaranteed. Delays caused by carriers, customs, or events outside our control do not constitute a breach of contract.

Your statutory consumer rights remain unaffected.

6. Intellectual property

All content on this website, including text, images, graphics, logos, and layout, is owned by or licensed to The Linie and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content from this website without prior written permission, except as required for normal use of the Services.

7. Third-party tools and links

Our Services may include links to third-party websites or tools. We do not control and are not responsible for their content or availability.

Your use of third-party services is at your own risk and subject to the terms of those third parties.

8. Feedback

If you submit feedback, suggestions, or other content to us, you grant us a non-exclusive, royalty-free right to use such content for the operation and promotion of our Services.

You confirm that you have the right to submit such content and that it does not infringe third-party rights.

9. Disclaimer of warranties

The Services and products are provided to the extent permitted by applicable law, without warranties of any kind, whether express or implied.

Nothing in these Terms limits or excludes statutory consumer rights under applicable law.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from the use of our Services.

This limitation does not apply to damages resulting from intent, gross negligence, or injury to life, body, or health, nor does it affect mandatory consumer protections.